CALL FOR VENDORS FOR PROVISION OF SERVICES AT ACTIONAID NIGERIA

About ActionAid Nigeria. 

ActionAid is a global movement of people working together to further human rights for all and defeat poverty. We are a national non-governmental, not for profit, non-partisan organisation and an affiliate member of the ActionAid International Federation.  We maintain a strong relationship of interdependence and mutual accountability within the international federation while ensuring a strong balance between self-rule and shared rule. ActionAid Nigeria collaborates with state and non-state actors (government, CSOs, movements, networks, allies, and other relevant stakeholders) and this collaboration works towards shifting power to the people, promoting equality, and redistributing wealth and power through a multidimensional, human-rights-based approach to development. We mobilise active agencies of people to confront unequal power relations that exclude them or others from decision-making and limit their access to and control over resources and opportunities. Registered in Nigeria in 1999 as a Country Programme of ActionAid International, we have transformed into an autonomous national organisation with a strong national governance structure – a Board and a General Assembly - consisting of reputable Nigerians providing strategic oversight.

Background

ActionAid Nigeria invites reputable service providers (vendors) from Abuja, Lagos, Borno (Maiduguri), and Yobe State to submit their Expression of Interest (EOI) for service provision under the categories listed below:

• Vehicle Maintenance
• Servicing & Maintenance of Office Generator
• Supply of petrol and diesel
• CCTV providers & installers
• Carpenters
• Plumbers
• Electricians
• Aluminium Fabricators & Signage makers and installers
• Maintenance and Repairs of Air Conditioners
• Office Furniture Suppliers
• Printing Press
• Solar Energy Dealers/Vendors
• Equipment repairs and maintenance: Computers, Printers, photocopiers refrigerators, television, microwaves etc  
• First aid materials suppliers
• Stationeries (Including Cartridges and Inks)
• Cleaning Materials and Toiletries
• Kitchen utensils, teacups, mugs etc
• Car Spare Parts Dealers
• Home Appliances electronics (such as refrigerators, televisions etc)
• Welders (Metal works)
• Computers supplier (Dell Laptops and desktops)
• ICT gadgets.
• Disaster and Emergency response supplies (non-food items, dignity kits)
• Engineering services (borehole construction)
• Catering services
• Event planners (Stage set up and designs)
• Courier and Dispatch Services
• PABX System Maintenance
• Security Services
• Cleaning and Fumigation Services
• Car Hire Services

The selected vendors for each category will support operations at ActionAid Nigeria’s Abuja office, Lagos office, Maiduguri office and Yobe office respectively.

Objective of the Engagement

The primary objective of this engagement is to procure reliable and efficient services that ensure the smooth running of ActionAid Nigeria’s operations.

Scope of work for each category

Vehicle Maintenance

• Conduct inspections and servicing of vehicles.
• Diagnose and repair mechanical and electrical faults.
• Ensure vehicles meet safety and roadworthiness standards.

Servicing & Maintenance of Office Generator

• Conduct regular checks on generator performance.
• Change engine oil, filters, and other consumables as needed.
• Repair and replace faulty generator components.
• Provide emergency repair services

Supply of Petrol and Diesel

• Ensure timely delivery of high-quality fuel.
• Maintain proper fuel storage and dispensing measures.
• Keep accurate records of fuel supply and usage.
• Ensure compliance with safety and environmental regulations.

CCTV Providers & Installers

• Install, configure, and maintain CCTV systems.
• Conduct troubleshooting and repairs of faulty cameras and DVR (Digital Video Recorder) and NVR (Network Video Recorder) systems.
• Provide security system upgrades and maintenance.
• Offer technical support and user training.

Carpenters

• Design, construct, and repair office furniture and fixtures.
• Installation of cabinets, shelves, partitions and other woodworks
• maintenance modifications and quality craftsmanship

Plumbers

• Install and maintain office plumbing systems.
• Repair leaks, blockages, and faulty fixtures.
• Conduct inspections to ensure plumbing efficiency.
• Replace worn-out pipes, sinks, and toilets.

Electricians

• Install and maintain electrical wiring and systems.
• Troubleshoot and repair electrical faults.
• Ensure safety compliance with electrical installations.

Aluminium Fabricators & Signage Makers and Installers

• Design, fabricate, and install aluminium windows, doors, and partitions.
• Create office signage and branding materials.
• Maintain and repair damaged signage and aluminium structures.

Maintenance and Repairs of Air Conditioners

• Servicing of air conditioning units.
• Repair of faulty parts and ensure proper cooling performance.

Office Furniture Suppliers

• Supply durable office furniture.
• Deliver and assemble furniture on-site.
• Provide repair and maintenance services for office furniture.

Printing Press

• Design and print high quality office documents, brochures, and promotional materials, banners with durable materials both in large and small scales.

Solar Energy Dealers/Vendors

• Supply and install solar panels and inverters.
• Maintenance and repairs of solar power systems.
• Offer energy efficiency consultations and system upgrades.
• Ensure compliance with safety and industry standards.

First Aid Materials/Drugs Suppliers

• Supply high-quality and certified first aid materials, including bandages, antiseptics, gloves, and emergency medical kits.
• Ensure compliance with health and safety regulations.
• Provide clear usage instructions and safety data sheets (SDS) where applicable.
• Offer periodic restocking and refill services for first aid kits.
• Deliver products within agreed timelines
• Provide training on the correct use of first aid items upon request.
• Maintain a warranty and return policy for defective or expired products.

Stationeries (Including Cartridges and Inks)

• Supply various office stationery, including pens, notebooks, files, paper etc.
• Provide genuine and compatible printer cartridges and inks.
• Offer recycling and disposal support for used cartridges.
• Provide bulk purchasing options and discounts for long-term contracts.
• Offer technical assistance for printer-related issues caused by ink or toner usage.
• Deliver items on time with quality assurance checks.

Cleaning Materials and Toiletries

• Supply high-quality cleaning materials, including detergents, disinfectants, air fresheners, paper towels etc.
• Offer training on the safe use of industrial cleaning chemicals if required.
• Supply eco-friendly and non-toxic alternatives where possible.
• Ensure timely delivery and maintain adequate stock levels for continuous supply.

Kitchen Utensils, Teacups, Mugs

• Supply high-quality kitchen utensils, including cutlery, plates, cooking tools, teacups, mugs etc.
• Provide products made from durable and food-safe materials.
• Ensure all products are dishwasher and microwave-safe (where applicable).
• Provide a warranty and return policy for damaged or defective items.
• Deliver products within the agreed timeline.

Car Spare Parts Dealers such as car batteries and other parts 

• Supply of high-quality spare parts for various vehicle makes and models.
• Provision of OEM (Original Equipment Manufacturer) and aftermarket parts.
• Timely delivery.
• Warranty and return policy for defective products.
• On-site and off-site technical support or advisory services.

Home Appliances & Electronics (Refrigerators, Televisions, etc)

• Supply and installation of home appliances such as refrigerators, washing machines, televisions, air conditioners, and microwaves.
• After-sales service, including maintenance, repairs, and warranties.
• Product demonstrations and user training on request.
• Provision of spare parts and accessories.
• Energy-efficient and environmentally friendly product options.

Welders (Metal Works)

• Fabrication and installation of metal structures such as gates, windows, doors, and railings.
• Welding and repair services for industrial equipment, vehicles, and machinery.
• Supply of metal-based furniture and fixtures.
• Compliance with safety and quality standards.
• On-site assessment and consultation services

Computers (Dell Laptops and Desktops)

• Supply of genuine Dell laptops, desktops, and accessories.
• Pre-installation of software, operating systems, and cybersecurity tools.
• After-sales services, including repairs, troubleshooting, and technical support.
• Warranty handling and returns policy.
• Bulk sales for organisations
• License/Authorisation from manufacturer that indicates approval from dell for upgrades.

ICT Gadgets

• Supply of ICT gadgets such as routers, switches, servers, networking cables, printers, and storage devices.
• Installation, configuration, and maintenance of ICT infrastructure.
• On-site and remote technical support.
• Software and hardware upgrades.
• Compliance with cybersecurity standards.
• Training sessions for end-users upon request.

Disaster and Emergency Response Suppliers (Non-Food Items, Dignity Kits)

• Supply of emergency relief items, including blankets, hygiene kits, mosquito nets etc.
• Packaging and distribution of dignity kits tailored for affected populations.
• Compliance with humanitarian aid standards
• Quick response and delivery to disaster-stricken areas.
• Storage and stock management for emergency preparedness.
• Customization of relief kits based on our requirements.

Event Planners (Stage Setup and Designs)

• Conceptualisation, design, and execution of stage setups for events, conferences, and exhibitions.
• Provision of audiovisual equipment, lighting, and decorations.
• Coordination of logistics, including seating arrangements and event flow.
• Compliance with safety standards for stage construction.
• On-site support and real-time adjustments during events.
• Post-event dismantling and cleanup services.

Equipment Repairs and Maintenance (Computers, Printers, Photocopiers, Refrigerators, Television, Microwaves, etc.)

• Diagnose and repair faults in office equipment.
• Conduct routine servicing to enhance durability.
• Replace defective parts and perform software updates.
• Offer technical support and training on equipment usage.

PABX System Maintenance services

• Regular preventive maintenance and troubleshooting.
• Upgrading of software and replacement of faulty components were necessary.
• Periodic inspection, maintenance, and servicing of the PABX communication systems.
• Ensuring smooth internal communication through proper system functionality

Courier and Dispatch Services

• Nationwide and international courier services for official documents and parcels.
• Tracking and timely delivery of all dispatched items.
• Secure and timely dispatch of parcels within Nigeria and internationally.
• Efficient handling of official documents and correspondence

Provision of Security Services

• Deployment of security personnel to ActionAid Nigeria offices in Abuja, Lagos, Borno, and Yobe States.
• Ensuring the safety of staff, assets, and facilities.
• Implementing security protocols and surveillance were necessary.

Cleaning and Fumigation Services

• Routine office cleaning including restrooms, workspaces, and general areas.
• Scheduled fumigation of office premises to maintain a healthy working environment.

Catering services

• Use high-quality ingredients and maintain consistency in food taste and quality
• Food must be prepared and delivered at the agreed-upon time
• Comply with all food safety and hygiene regulations and practices

Engineering services (borehole construction)

• Surveying, drilling, installation, and commissioning of a borehole to provide a reliable water source for specified location
• Flush and clean the borehole to remove debris.
• General after service maintenance

Car Hire Services

• Availability of well-maintained vehicles, professional drivers (if applicable), and reliable services.
• Ensure all vehicles are registered, insured, and meet transport regulations.

Required Documents:

• Cover Letter indicating the service category of interest.
• Company Profile, including details of previous experience.
• Registration Certificates (CAC, FIRS, TIN).
• Audited Financial Statements (last three years).
• Evidence of similar work done (at least three references).

Note: Only shortlisted vendors will be contacted for the next stage of the procurement process.

Application Process

Interested vendors should submit the following documents in PDF format via email to procurement.nigeria@actionaid.org with the subject:

"Expression of Interest – (Service category and the location you are applying for)”

Female vendors are highly encouraged to apply 

Deadline for Submission: 24th April 2025